Questions, answered.
Everything you might be wondering before you start. Still stuck? Message our care team anytime.
How does it work?
Take a 2-minute health assessment, a licensed provider reviews it, and if treatment is right for you, your medication ships to your door — with ongoing care the whole way.
Who's eligible?
Eligibility is decided by a licensed provider based on your health history and goals. The assessment is free and tells you quickly if you're a candidate.
Do I have to go to a clinic?
No. Everything happens online — the visit, the provider review, and delivery. No waiting rooms.
How fast will I get my medication?
Once your provider approves your visit, it ships straight to you — usually within a few days.
What's the difference between semaglutide and tirzepatide?
Semaglutide is a GLP-1; tirzepatide is dual-action (GLP-1 + GIP) and tends to deliver stronger results. Your provider helps you choose the right fit.
Are these the same as Ozempic, Wegovy, Mounjaro?
They use the same active ingredients (semaglutide and tirzepatide) as those brand names. Your provider determines what's appropriate for you.
How is it taken?
A simple once-weekly injection, with provider-guided dosing that starts low and adjusts over time.
What about side effects?
Common side effects can include nausea and digestive changes, especially early on. Your care team helps you manage them — and you can message them anytime.
How do I reorder?
Log in to your account and reorder in a couple of taps. There's no subscription — nothing auto-charges, and we'll remind you before you run low. No phone calls needed.
Can I message my provider?
Yes — unlimited messaging with your care team is included.
What's included in the price?
Your medication, the provider's care, ongoing check-ins, and free shipping — all in one flat price. No hidden fees.
Is this a subscription?
No. You buy a supply one time and reorder only when you're ready — nothing auto-charges. No contracts, no cancellation fees.
Are these real doctors, and is my information private?
Every visit is reviewed by a licensed U.S. provider, and your information is kept private and HIPAA-protected.
Still have a question?
Start your free assessment — or reach our care team anytime.
Start your free assessment